Terms and Conditions




Package :

50% of Package price upon
registration / confirmation ( Non-refundable )

Payable :

Ourworld Travel Wollongong

Bank :

National Australia Bank

Branch No :


Account No :


Swift Code No:


All payment can be made by Cash, EFTPOS, banker’s draft or cheque. Cheque payment requires seven ( 7 ) working days to clear. Payment by credit card will incur 2.5% administrative fees.

A fee of 25% of Package Price will be charged for cancellation 31 days or more before departure date. No refund if cancelled 30 days or less, prior to or on day of travel.



2 – 12 Years :

80% of adult price


Below 2 Years

10% of adult price


This shall be enjoyed by passengers in accordance to prevailing airline’s regulations of 20kgs only. Excess baggage charge must be paid locally by the passenger.

Each passenger is limited to One ( 1 ) suitcase for check in only. Strict limitations to cabin baggage (1 pc only) size and weight to be observed.


Ourworld Travel Wollongong recommends you to take adequate travel insurance for your entire journey as it may protect you if you have to cancel or amend your travel arrangements due to any unforeseen circumstances.


No refund, reduction or exchange can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the tour fares, but not utilized by the passenger for any reasons whatsoever.


Unforeseen changes to airline schedule and local conditions may require sightseeing, hotels and routings to be changed. If this occurs, alternative arrangement will be made wherever possible. In the unlikely event that Ourworld Travel Wollongong has to cancel any tour prior to departure for whatever reason, Ourworld Travel Wollongong will refund in full the total amount it is refunded from all the airlines, hotels and other service providers, without further obligation whatsoever (see Para 3 of Conditions).


The conditions which relate to your trip are covered in the brochures on the Operator you are travelling with, plus the tickets issued to you as well as this documents. Please read and understand them.

1. Ourworld Travel Wollongong acts only in the capacity of Agents for operators in all matters of transportation, tour operation, and other services. All receipt, tickets, vouchers, coupons or exchange orders shall be deemed consent of the following conditions.

2. Ourworld Travel Wollongong and / or associated Companies or Agents assume no responsibility for accidents or injury that may be caused to person or property, however caused or arising during any tour under it management, sponsorship, procurement or otherwise. The transportation companies or firm shall be exempt from all liabilities in respect of any detention, delay, loss, damage sickness or injury however and by whomever and of whatever kind occurring of or to passenger at any time when the passenger is not on board a carrier or conveyance used or operated by the transportation companies or firms. The passenger contract is used by the transportation companies or firms concerned and shall constitute the sole contract between the transportation companies or firm and the purchaser of these tours and /or passengers.

3. Ourworld Travel Wollongong cannot accept liability or responsibility for any alterations, delay or cancellation caused by war or threat or war, civil strife, natural, disaster, terrorism, industrial dispute, fire, bad weather, sickness, act of government or public authorities or other circumstances amounting to ‘force majeure’ and/ or acts of God.

4. Prices quoted are subject to changes in the event of price increases beyond our control including increases of airport taxes, fuel, security or other charges and currency exchange changes.

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